Occasionally users contact Goomzee support and report they have texted into their campaign, but they didn't get any property information back on their phone. A variety of networks and partners combined allow delivery of messages, so there are many links in the chain.
Here are a few things to check before submitting a ticket with support.
- Verify the message code has not been miss typed.
- Verify with your carrier that your plan supports texting into short codes, referred to by some carriers as "Premium Text Messaging".
If these do not help, please Goomzee Support