CCAR

I'm a Broker/Account Administrator, Can I Assume a Sub User's Identity?

Follow

Yes, while logged into your account you have complete visibility over your sub users. 

Click "Users" and you will see a list of sub-users on your account

Realty Connect Users Tab

To Login as a particular user to the far right of their name you should see an icon that looks like keys.  When you click on it you will be logged in as that sub-user. 

User Actions Tab

- If you don't see the sub user on the first page, you can also filter by name/email address, "Find User", or "Login as user".

Filter Search Results

Note:

- If you click "Users" and don't see the list of users on your account, but instead see empty boxes under Name and Email, click the red arrow to the far right and you will then see your list of users.

User display bug.

Taken From

Print Friendly and PDF
Have more questions? Submit a request

Comments

Copyright ©2014 Contra Costa Association of REALTORS®
1870 Olympic Blvd., Suite 200, Walnut Creek, CA 94596 (Map)
Phone 925.295.1270   |   Fax 925.938.1294
support@ccartoday.com  |  education@ccartoday.com
•   •   •
423 46th Street, Richmond, CA 94805 (Map)
Phone 510.233.1152   |   Fax 510.231.0243
Monday - Friday   |   8:30AM - 5PM
Privacy Policy   |   Terms of Use

Alamo • Blackhawk • Clayton • Clyde • Crockett/Port Costa • Concord • Danville • Diablo • El Cerrito • El Sobrante • Hercules • Lafayette • Martinez • Moraga/Canyon • Orinda • Pacheco • Pinole • Pleasant Hill • Richmond • Rodeo • Rossmoor • San Pablo • San Ramon • Walnut Creek
Powered by Zendesk