There is a known bug in OSX Preview affecting PDFs using OpenType fonts, which all the Coldwell Banker themes use. It should only appear when someone saves their PDF to their local hard drive, then opens it and prints from OSX Preview.
There are two solutions to this:
1. Do not save the PDF to your hard drive, just View it in Cloud CMA and Print right from there.
2. Use a different PDF reader than OSX Preview, like Adobe Reader, Google Chrome, etc.